e-file FAQ - User profile's section
Page's last update : 03/09/2024
Initial Setup
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How can I get credentials ?
- 1. Ask your local e-file administrator to create an account for you
- 2. As soon as it is done, you will receive an e-mail from infoechg@bourse.lu, click the link to create your password
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I forget my password
- Use the 'Forgotten password' button on the home page
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My data is not up to date
Submitting a report
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I have lots of reports to send
- We offer an automated solution called the Sending Service.
Talk to your local e-file administrator or IT team.
Being informed / Monitoring
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I want to receive notifications by e-mail
- You can find a video tutorial here which summarise the below process
- Step 1 : Connect to e-file with your user credentials : https://www.e-file.lu/e-file/
- Step 2 : Select Update my profile
- Step 3 : Select Customize your notifications.
- Step 4 : Select the relevant group.
- Step 5 : Select the Alert type.
- The changes are automatically saved upon click. No further validation is required.
- Optional Step 6 : Receive only your alerts and not the whole group's ones.
- Ticking also the group box, the sends from other users of the same reports' group will be ignored.
