Difference between revisions of "Welcome to e-file and Fundsquare FAQ"

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<div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ|Home page ]][[File:Home.png|Return homepage|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div>
__NOTOC__
<small>''Page's last update : {{REVISIONDAY2}} {{CURRENTMONTHABBREV}} {{REVISIONYEAR}}''</small>


e-file is a communication platform for the transmission of data, documents and regulatory and statistical reports between financial institutions and the Luxembourg authorities.<br>
e-file.lu is a joint initiative of the Luxembourg Stock Exchange and its subsidiary Fundsquare.<br>
These pages have been created to allow you to quickly get an overview of e-file services as well as answers on frequently asked questions.<br>
To facilitate and optimize your search, we offer <b>different inter-related access points:</b>


<div style="text-align: center;">
<inputbox>
type=fulltext
width=30
break=no
placeholder=Look for a keyword ?
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{| border="1" cellspacing="2" cellpadding="10"
|-
|[[Transmission_Module#Teamviewer|'''Teamviewer''']]
[[File:Teamviewer.png|40 px]]
| <div style="text-align: left"> [http://www.e-file.lu/download/TeamViewerQS.exe (-) Get remote assistance - '''Windows''' compatible executable]
[http://www.e-file.lu/download/TeamViewerQS.zip (-) Get remote assistance - '''MAC''' compatible executable]


|-
 
|[[ProductCoverage|'''Product Coverage''']]
<div style="width:35%; text-align: right;">
[[File:Rep.png|40 px]]
<big>'''Search by role :'''</big>
|[[ProductCoverage|<div style="text-align: left">
- All reporting types that can be used with e-file]]
</div>
</div>
|-
 
|[[Our services|'''Our services''']]
<div style="width:50%;  margin: auto; text-align: center;">
[[File:Efl2.png|70 px|link=Our services]]
 
|[[our services|<div style="text-align: left">
[[E-file_User|<span style="display: inline-block;
- <span style="background:yellow"> '''NEW:'''</span> Transmission Module
background-color: #009ACE;
- Report Generation
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
- Transmission follow up<br>
width: 20%;  height:10vh; 
- Document Management
border: none;  border-style: outset;  border-radius: 10px; 
- UCITS crossborder notifications<br>
padding: 0.5%;">
- Registration and distribution matrix
<br /><big>User</big><br /></span>]]
- Static data management<br>
[[E-file_Administration|<span style="display: inline-block;
- Fund Life Cycle]]
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;  margin-left: 5%; margin-right: 5%;">
<br /><big>Administrator</big><br /></span>]]
[[Sending_Service_home|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
<br /><big>Sending service</big><br /><big>manager</big></span>]]
</div>
</div>
|-
 
|'''[[Error_messages_list|Error messages]]'''
 
[[File:4error.jpg|40 px|link=Error_messages_list]]
 
|[[Error messages list|<div style="text-align: left">
<div style="width:35%; text-align: right;">
- Resolution of specific error messages]]</div>
<big>'''Search by tool :'''</big>
|-
|'''[[E-file Administration|e-file administration]]'''
[[File:Admin11.png|40 px|link=E-file Administration]]
|[[E-file Administration|<div style="text-align: left">
- Forgot your password?<br>
- How to reset passwords, create, lock, unlock user accounts<br>
- e-file password policy<br>
- <span style="background:yellow"> '''NEW:'''</span> e-file user profiles]]
</div>
</div>
|- 
|'''[[Sending Service|Sending Service]]'''
[[File:Folder.png|40 px|link=Sending Service]]
|
[[Sending Service#Operating_principle|<div style="text-align: left">- Operating principle]]</div>
[[Sending Service#Sending Service Installer|<div style="text-align: left">- Sending Service Installer]]</div>
[[Sending Service#Manual installation of the Sending Service|<div style="text-align: left">- Manual installation]]</div>
[[Sending Service#Listener list|<div style="text-align: left">- Listener list]]</div>
[[Sending Service#Functional testing and test environment|<div style="text-align: left">- Functional testing and test environment]]</div>
[[Sending Service#Sending progress and follow up|<div style="text-align: left">- Sending progress and follow-up]]</div>
[[Sending Service#Automating process for KIID packages | <div style="text-align: left">- Automating process for KIID packages]]</div>
[[Sending Service#Common Problems|<div style="text-align: left">- Common problems]]</div>
|-
|'''[[Communications_EN|Last communications]]'''
[[File:LastInfo.png|50 px|link=Communications_EN]]
|[[Communications EN|<div style="text-align: left">
- Retrieve our last communications]]
</div>
|-
|'''[[How to contact us|How to contact us]]'''
[[File:Contact us.jpg|80 px|link=How to contact us]]
|[[How to contact us|<div style="text-align: left">
- How to contact us]]
</div>
|-
| '''[[Videos list|Access our video tutorials]]'''
[[File:video.png|50px|link=Videos list]]
|[[Videos list|<div style="text-align: left">
- Description of the main operations to be performed by users and administrators]]
|-
|  '''[[PDF (en)|PDF]]'''
[[File:PDFIcon.jpg| 50px|link=PDF (en)]]
|[[PDF (en)|<div style="text-align: left">
- Description of the differents prerequisites for the use of our PDFs on '''www.e-file.lu''']]
|-


<div style="width:50%;  margin: auto; text-align: center;">
[[ProductCoverage|<span style="display: inline-block;
background-color: #79BCE8;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
<br/><big>List of </big><br/><big>reports</big></span>]]
<span style="display: inline-block;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 11vh;  overflow: hidden;
border: none;  border-style: outset;  border-radius: 10px;
margin-left: 5.5%; margin-right: 5.5%;
">
[[File: ModulesIcon.png|text-bottom|150px|link=E-file_Modules]]</span>
<span style="display: inline-block;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 11vh;  overflow: hidden;
border: none; 
">
[[File:ErrorIcon.png|text-bottom|150px|link=Error_messages_list]]</span>
<big>You have not found your answer : </big>
[[How to contact us|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height:auto; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
Contact us</span>]]


</div>
</div>
|}
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[[Category: FAQ e-file]]

Latest revision as of 11:59, 15 October 2024

Page's last update : 15 Nov 2024



Search by role :


User
Administrator
Sending service
manager


Search by tool :


List of
reports ModulesIcon.png ErrorIcon.png



You have not found your answer : Contact us

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