Difference between revisions of "Welcome to e-file and Fundsquare FAQ"

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__NOTOC__
<small>''Page's last update : {{REVISIONDAY2}} {{CURRENTMONTHABBREV}} {{REVISIONYEAR}}''</small>


e-file is a communication platform for the transmission of data, documents and regulatory and statistical reports between financial institutions and the Luxembourg authorities.<br>
e-file.lu is a joint initiative of the Luxembourg Stock Exchange and its subsidiary Fundsquare.<br>
These pages have been created to allow you to quickly get an overview of e-file services as well as answers on frequently asked questions.<br>
To facilitate and optimize your search, we offer <b>different inter-related access points:</b>


<div style="text-align: center;">
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type=fulltext
width=30
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placeholder=Look for a keyword ?
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{| border="1" cellspacing="2" cellpadding="10"


|-
 
|[[ProductCoverage|'''Regulatory Reporting''']]
<div style="width:35%; text-align: right;">
[[File:Logo4.png|80 px|link=ProductCoverage]]
<big>'''Search by role :'''</big>
|[[ProductCoverage|<div style="text-align: left">
- All reporting types that can be used with e-file.lu]]
</div>
</div>
|-
 
|[[Our services|'''Our services''']]
<div style="width:50%;  margin: auto; text-align: center;">
[[File:Logo4.png|80 px|link=Our services]]
 
|[[our services|<div style="text-align: left">
[[E-file_User|<span style="display: inline-block;
- Regulartory Reporting<br>
background-color: #009ACE;
- Document Management<br>
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
- UCITS crossborder notifications<br>
width: 20%;  height:10vh; 
- Static data management<br>
border: none;  border-style: outset;  border-radius: 10px; 
- Fund Life Cycle]]
padding: 0.5%;">
<br /><big>User</big><br /></span>]]
[[E-file_Administration|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;  margin-left: 5%; margin-right: 5%;">
<br /><big>Administrator</big><br /></span>]]
[[Sending_Service_home|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
<br /><big>Sending service</big><br /><big>manager</big></span>]]
</div>
</div>
|-
 
|'''[[Error_messages_list|Error messages]]'''
 
[[File:4error.jpg|40 px|link=Error_messages_list]]
 
|[[Error messages list|<div style="text-align: left">
<div style="width:35%; text-align: right;">
- Resolution of specific error messages]]</div>
<big>'''Search by tool :'''</big>
|-
|'''[[E-file Administration|e-file administration]]'''
[[File:Admin11.png|40 px|link=E-file Administration]]
|[[E-file Administration|<div style="text-align: left">
- Forgot your password?<br>
- How to reset passwords, create, lock, unlock user accounts<br>
<span style="background:yellow"> '''- NEW:'''</span> e-file user profiles]]
</div>
</div>
|- 
|- 
|'''[[Sending Service|Sending Service]]'''
[[File:Folder.png|40 px|link=Sending Service]]
|
[[Sending Service # Operating principle |<div style="text-align: left">- Operating principle]]</div>
[[Sending Service # Sending Service Installer|<div style="text-align: left">- Sending Service Installer]]</div>
[[Sending Service # Manual installation|<div style="text-align: left">- Manual installation]]</div>
[[Sending Service # Functional testing and test environment|<div style="text-align: left">- Functional testing and test environment]]</div>
[[Sending Service # Sending progress and follow up|<div style="text-align: left">- Functional testing and test environment]]</div>
[[Sending Service # Automating process for KIID packages | <div style="text-align: left">- Automating process for KIID packages]]</div>
[[Sending Service # Common problems|<div style="text-align: left">- Common problems]]</div>
|-
|  '''[[PDF (en)|PDF]]'''
[[File:PDFIcon.jpg| 50px|link=PDF (en)]]
|[[PDF (en)|<div style="text-align: left">
- Description of the differents prerequisites for the use of our PDFs on '''www.e-file.lu''']]
|-
|'''[[Communications_EN|Last communications]]'''
[[File:LastInfo.png|50 px|link=Communications_EN]]
|[[Communications EN|<div style="text-align: left">
- Retrieve our last communications]]
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|-
|'''[[How to contact us|How to contact us]]'''
[[File:Contact us.jpg|80 px|link=How to contact us]]
|[[How to contact us|<div style="text-align: left">
- How to contact us]]
</div>
|-
| '''[[Videos list|Access our video tutorials]]'''
[[File:video.png|50px|link=Videos list]]
|[[Videos list|<div style="text-align: left">
- Description of the main operations to be performed by users and administrators]]


|}
<div style="width:50%;  margin: auto; text-align: center;">
 
[[ProductCoverage|<span style="display: inline-block;
background-color: #79BCE8;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
<br/><big>List of </big><br/><big>reports</big></span>]]
<span style="display: inline-block;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 11vh;  overflow: hidden;
border: none;  border-style: outset;  border-radius: 10px;
margin-left: 5.5%; margin-right: 5.5%;
">
[[File: ModulesIcon.png|text-bottom|150px|link=E-file_Modules]]</span>
<span style="display: inline-block;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 11vh;  overflow: hidden;
border: none; 
">
[[File:ErrorIcon.png|text-bottom|150px|link=Error_messages_list]]</span>
 
 
 
 
<big>You have not found your answer : </big>
[[How to contact us|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height:auto; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
Contact us</span>]]


[[Category: FAQ e-file]]
</div>

Latest revision as of 11:59, 15 October 2024

Page's last update : 15 Nov 2024



Search by role :


User

Administrator

Sending service
manager


Search by tool :


List of
reports
ModulesIcon.png ErrorIcon.png



You have not found your answer : Contact us