Difference between revisions of "Welcome to e-file and Fundsquare FAQ"

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__NOTOC__
<small>''Page's last update : {{REVISIONDAY2}} {{CURRENTMONTHABBREV}} {{REVISIONYEAR}}''</small>


e-file is a communication platform for the transmission of data, documents and regulatory and statistical reports between financial institutions and the Luxembourg authorities.


e-file.lu is a joint initiative of the Luxembourg Stock Exchange and its subsidiary Fundsquare.
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These pages have been created to allow you to quickly get an overview of e-file services as well as answers on frequently asked questions.


To facilitate and optimize your search, we offer <b>different inter-related access points</b> : <br><br>


<div style="width:35%; text-align: right;">
<big>'''Search by role :'''</big>
</div>


{| border="1" cellspacing="2" cellpadding="10"
<div style="width:50%;  margin: auto; text-align: center;">


[[E-file_User|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height:10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
<br /><big>User</big><br /></span>]]
[[E-file_Administration|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;  margin-left: 5%; margin-right: 5%;">
<br /><big>Administrator</big><br /></span>]]
[[Sending_Service_home|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
<br /><big>Sending service</big><br /><big>manager</big></span>]]
</div>


|-


|[[Our services|'''Our services''']]


[[File:Logo4.png|100 px|link=Our services]] 
<div style="width:35%; text-align: right;">
<big>'''Search by tool :'''</big>
</div>


|[[our services|
<div style="width:50%;  margin: auto; text-align: center;">


- Regulartory Reporting<br>- Document Management<br>- UCITS crossborder notifications<br>- Static data management<br>- Fund Life Cycle]]
[[ProductCoverage|<span style="display: inline-block;
background-color: #79BCE8;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
<br/><big>List of </big><br/><big>reports</big></span>]]
<span style="display: inline-block;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 11vh;  overflow: hidden;
border: none;  border-style: outset;  border-radius: 10px;
margin-left: 5.5%; margin-right: 5.5%;
">
[[File: ModulesIcon.png|text-bottom|150px|link=E-file_Modules]]</span>
<span style="display: inline-block;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 11vh;  overflow: hidden;
border: none; 
">
[[File:ErrorIcon.png|text-bottom|150px|link=Error_messages_list]]</span>




|-


|'''[[Error_messages_list|Error messages]]'''


[[File:4error.jpg|40 px|link=Error_messages_list]]
<big>You have not found your answer : </big>
[[How to contact us|<span style="display: inline-block;
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color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height:auto; 
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padding: 0.5%;">
Contact us</span>]]


|[[Error messages list|<div style="text-align: left">
</div>
 
- Resolution of specific error messages]]</div>
 
 
|-
 
|'''[[Encryption_Module|Encryption Module]]'''
 
[[File:EncrypModule.png|40 px|link=Encryption_Module]]
 
|
[[Encryption Module#System requirements|- System requirements]]<br>
[[Encryption Module#LUXTRUST certificate purchase order|- LUXTRUST certificate purchase order]]<br>
[[Encryption Module#Registration of your certificate with the CSSF|- Registration of your certificate with the CSSF]]<br>
[[Encryption Module#Installing a new e-file workstation|- Installing a new e-file workstation]]<br>
[[Encryption Module#Solving most common problems|- Solving most common problems]]<br>
[[Encryption Module#KeyTool|- KeyTool]]<br>
 
 
|-
 
|'''[[E-file Administration|e-file administration]]'''
 
[[File:Admin11.png|40 px|link=E-file Administration]]
 
|[[E-file Administration|- Forgot your password?<br>
 
- How to reset passwords, create, lock, unlock user accounts<br>
 
<span style="background:yellow"> '''- NEW:'''</span> e-file user profiles]]
 
 
|- 
 
|'''[[Sending Service|Sending Service]]'''
 
[[File:Folder.png|40 px|link=Sending Service]] 
 
|[[Sending Service|- Working principle<br>
 
- Resolution of most frequent errors]]
 
 
|-
 
|'''[[Communications_EN|Last communications]]'''
 
[[File:LastInfo.png|50 px|link=Communications_EN]]
 
|[[Communications EN|- Retrieve our last communications]]
 
 
|-
 
|'''[[How to contact us|How to contact us]]'''
 
[[File:Contact us.jpg|80 px|link=How to contact us]]
 
|[[How to contact us|- How to contact us]]
 
|}
 
[[Category: FAQ e-file]]

Latest revision as of 11:59, 15 October 2024

Page's last update : 15 Nov 2024



Search by role :


User
Administrator
Sending service
manager


Search by tool :


List of
reports ModulesIcon.png ErrorIcon.png



You have not found your answer : Contact us

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