Difference between revisions of "Welcome to e-file and Fundsquare FAQ"

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__NOTOC__
<small>''Page's last update : {{REVISIONDAY2}} {{CURRENTMONTHABBREV}} {{REVISIONYEAR}}''</small>


e-file is a communication platform for the transmission of data, documents and regulatory and statistical reports between financial institutions and the Luxembourg authorities.


e-file.lu is a joint initiative of the Luxembourg Stock Exchange and its subsidiary Fundsquare.
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These pages have been created to allow you to quickly get an overview of e-file services as well as answers on frequently asked questions.


To facilitate and optimize your search, we offer <b>different inter-related access points</b> : <br><br>


<div style="text-align: center;">
<div style="width:35%; text-align: right;">
<big>'''Search by role :'''</big>
</div>


{| border="1" cellspacing="2" cellpadding="10"
<div style="width:50%;  margin: auto; text-align: center;">


|-  
[[E-file_User|<span style="display: inline-block;
|  [[Our services|'''Our services''']]
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height:10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
<br /><big>User</big><br /></span>]]
[[E-file_Administration|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%; margin-left: 5%; margin-right: 5%;">
<br /><big>Administrator</big><br /></span>]]
[[Sending_Service_home|<span style="display: inline-block;
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 10vh; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
<br /><big>Sending service</big><br /><big>manager</big></span>]]
</div>


[[File:Logo e-file.png|80 px|link=Our services]] 


|| [[our services|


Regulartory Reporting<br>
<div style="width:35%; text-align: right;">
<big>'''Search by tool :'''</big>
</div>


Document Management<br>
<div style="width:50%;  margin: auto; text-align: center;">


UCITS crossborder notifications<br>
[[ProductCoverage|<span style="display: inline-block;
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color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
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padding: 0.5%;">
<br/><big>List of </big><br/><big>reports</big></span>]]
<span style="display: inline-block;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 11vh;  overflow: hidden;
border: none;  border-style: outset;  border-radius: 10px;
margin-left: 5.5%; margin-right: 5.5%;
">
[[File: ModulesIcon.png|text-bottom|150px|link=E-file_Modules]]</span>
<span style="display: inline-block;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw; vertical-align: bottom;
width: 20%;  height: 11vh;  overflow: hidden;
border: none; 
">
[[File:ErrorIcon.png|text-bottom|150px|link=Error_messages_list]]</span>


Static data management<br>


Fund Life Cycle]]


|-
|  '''[[Error_messages_list|Error messages]]'''<br>[[File:4error.jpg|40 px|link=Error_messages_list]]  || [[Error messages list|Resolution of specific error messages]]


|-
<big>You have not found your answer : </big>
|  '''[[Encryption_Module|Encryption Module]]'''<br>[[File:Modencryp.png|50 px|link=Encryption_Module]]
[[How to contact us|<span style="display: inline-block;
||[[Encryption Module#System requirements|System requirements]]<br>[[Encryption Module#LUXTRUST certificate purchase order|LUXTRUST certificate purchase order]]<br>[[Encryption Module#Registration of your certificate with the CSSF|Registration of your certificate with the CSSF]]<br>[[Encryption Module#Installing a new e-file workstation|Installing a new e-file workstation]]<br>[[Encryption Module#Solving most common problems|Solving most common problems]]<br>[[Encryption Module#KeyTool|KeyTool]]
background-color: #009ACE;
color: white; text-align: center; font-family: sans-serif; font-size:0.8vw;
width: 20%;  height:auto; 
border: none;  border-style: outset;  border-radius: 10px; 
padding: 0.5%;">
Contact us</span>]]


|-
</div>
|  '''[[E-file Administration|e-file administrator]]'''<br>[[File:Admin11.png|40 px|link=E-file Administration]] || [[E-file Administration|Forgot your password?<br> How to reset passwords, create, lock, unlock user accounts<br><span style="background:yellow"> '''NEW:'''</span> e-file user profiles]]
 
|- 
|  '''[[Sending Service|Sending Service]]'''<br>[[File:Folder.png|40 px|link=Sending Service]]  || [[Sending Service|Working principle<br> Resolution of most frequent errors]]
 
|-
| '''[[Communications_EN|Last communications]]'''<br>[[File:LastInfo.png|50 px|link=Communications_EN]]  || [[Communications EN|Retrieve our last communications]]
 
|-
| '''[[How to contact us|How to contact us]]'''<br>[[File:Contact us.jpg|80 px|link=How to contact us]]  || [[How to contact us|How to contact us]]
|}
 
<br><br>
 
 
[[Category: FAQ e-file]]

Latest revision as of 11:59, 15 October 2024

Page's last update : 15 Nov 2024



Search by role :


User

Administrator

Sending service
manager


Search by tool :


List of
reports
ModulesIcon.png ErrorIcon.png



You have not found your answer : Contact us