Difference between revisions of "Welcome to e-file and Fundsquare FAQ"

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<small>''Page's last update : {{REVISIONDAY2}} {{CURRENTMONTHABBREV}} {{REVISIONYEAR}}''</small>


These pages have been created to allow you to quickly and easily find answers to <b>frequently asked questions</b> regarding the use of our services and portals.<br>


<span style="color: #C00000">'''As an introduction, you can read our article describing our services [[our services|and the steps needed to install the tools]]'''.</span><br>
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To facilitate and optimize your search, we offer <b>different inter-related access points</b> : <br><br>


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{| border="1" cellspacing="2" cellpadding="10"
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<big>'''Search by role :'''</big>
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|  '''[[ProductCoverage|Regulatory Reporting]]'''<br>[[File:slimefile.jpg|link=ProductCoverage]] || List of all '''Regulartory Reporting''' types<br>that can be transmitted to regulatory authorities through e-file.
[[E-file_User|<span style="display: inline-block;
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<br /><big>User</big><br /></span>]]
[[E-file_Administration|<span style="display: inline-block;
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<br /><big>Administrator</big><br /></span>]]
[[Sending_Service_home|<span style="display: inline-block;
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<br /><big>Sending service</big><br /><big>manager</big></span>]]
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|-


|  '''[[Error_messages_list|Acces by error message]]'''<br>[[File:4error.jpg|link=Error_messages_list]]  || Provides quick access to the appropriate resolution method <br>by selecting a <b>specific error message</b>.


|-  
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<big>'''Search by tool :'''</big>
|  '''[[Encryption_Module|Encryption Module]]'''<br>[[File:slimefile.jpg|link=Encryption_Module]]  || Describes the '''operating mode ''' of the encryption module,<br> provides the main '''prerequisites''' as well as the most common '''technical problems'''.
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|  '''[[Fundsquare Station |Fundsquare Station]]'''<br>[[File:slimFundsquare.jpg| 90px|link=Fundsquare Station]] || Describes the Fundsquare station main '''services''' <br> and the different '''prerequisites ''' to its installation.
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|  '''[[PDF (en)|PDF]]'''<br>[[File:PDFIcon.jpg| 50px|link=PDF (en)]] || Describes the differents Prerequisites for the use of our PDFs on the websites<br>[https://www.e-file.lu www.e-file.lu], [https://www.fundsquare.net www.fundsquare.net], [https://www.bourse.lu www.bourse.lu].
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|  '''[[Sending Service|Sending Service]]'''<br>[[File:Folder_Icon.jpg|link=Sending Service]]  || Explains the '''working principle''' of the Sending Service <br> and details the '''most frequent errors'''.
 
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|  '''[[E-file Light EN|E-file V2]]'''<br>[[File:E-file_Light.jpg|link=E-file Light EN]] || Introduction of the various modules offered by our project '''E​​-file V2.'''
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|-  
[[ProductCoverage|<span style="display: inline-block;
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<br/><big>List of </big><br/><big>reports</big></span>]]
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[[File: ModulesIcon.png|text-bottom|150px|link=E-file_Modules]]</span>
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[[File:ErrorIcon.png|text-bottom|150px|link=Error_messages_list]]</span>


|  '''[[FATCA|FATCA Reporting]]'''<br>[[File:Reporting.PNG|link=FATCA]]  || Useful information for the '''FATCA reporting''' within our solution e-file V2.


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|  '''[[CRS|CRS Reporting]]'''<br>[[File:Reporting.PNG|link=CRS]]  || Useful information for the '''CRS reporting''' within our solution e-file V2.


|-
<big>You have not found your answer : </big>
[[How to contact us|<span style="display: inline-block;
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Contact us</span>]]


| '''[[Videos list|Acces our video tutorials]]'''<br>[[File:video.png|link=Videos list]]  || Description of the main operations<br>to be performed by users and administrators.
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| '''[[Communications_EN|Last communications]]'''<br>[[File:communication.jpg|link=Communications_EN]]  || Retrieve our last communications
|}
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<br>
In addition, '''we invite you tu consult our [https://www.e-file.lu/ECH/application?_flowId=static&content=../EN/manuel/Content.jsp user manuals]''' (technical and functionnal) directly from the homepage [http://www.e-file.lu www.e-file.lu].
<br>
[http://www.fundsquare.net Fundsquare] offers the services of a team to answer all your further inquiries.<br>
<span style="color: #C00000">'''Do not hesitate to [[How to contact us|contact us]]'''.</span>
<br><br>
[[Category: FAQ e-file]]

Latest revision as of 11:59, 15 October 2024

Page's last update : 15 Nov 2024



Search by role :


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manager


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