View source for E-file User

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= e-file FAQ - User profile's section =
<small>''Page's last update : {{REVISIONDAY2}} {{CURRENTMONTHABBREV}} {{REVISIONYEAR}}''</small>


== Initial Setup ==
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<div style="font-weight:bold;line-height:2.5;">How can I get credentials ?</div>
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: 1. Ask your local e-file administrator to create an account for you

: 2. As soon as it is done, you will receive an e-mail from infoechg@bourse.lu, click the link to create your password

::[[File:Mail from infoechg@bourse.lu.png|700px]]

::[[File:Account recovery.PNG|700px]]

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<div style="font-weight:bold;line-height:2.5;">I forget my password</div>
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:Use the 'Forgotten password' button on the home page 
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<div style="font-weight:bold;line-height:2.5;">My data is not up to date</div>
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:Follow the [[Onboarding|Onboarding page]]
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== Submitting a report ==
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<div style="font-weight:bold;line-height:2.5;">I want to send a 'ready to send' report </div>
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:You can send it through the [[Transmission_Module|Transmission module]].
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<div style="font-weight:bold;line-height:2.5;">I want to create a report</div>
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:Some reports can be filled and sent via an e-file form, see the [[ReportGeneration|Report Generation module]].
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<div style="font-weight:bold;line-height:2.5;">I have lots of reports to send</div>
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:We offer an automated solution called the [[Sending_Service_home|Sending Service]].</br>Talk to your local e-file administrator or IT team.
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== Being informed / Monitoring ==
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<div style="font-weight:bold;line-height:2.5;">I want to know my sends' status</div>
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:The [[Transmission_Monitoring|Transmission Monitoring]] module is designed for.
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<div style="font-weight:bold;line-height:2.5;">I want to receive notifications by e-mail</div>
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:You can find a video tutorial <b> <u> [[Media:E-file alerts.mp4| here]] </u> which summarise the below process</b>


:<u>'''Step 1'''</u>  : Connect to e-file with your user credentials : '''https://www.e-file.lu/e-file/'''



:<u>'''Step 2'''</u>  : Select Update my profile

:[[File:Select Update my profile.png |200 px]]



:<u>'''Step 3'''</u>  : Select Customize your notifications.

:[[File:Customize your notifications.png |200 px]]



:<u>'''Step 4'''</u>  : Select the relevant group.

:[[File:Select group555.png |400 px]]



:<u>'''Step 5'''</u>  : Select the Alert type.

:[[File:Notification.png |500 px]]

:The changes are automatically saved upon click. No further validation is required.



:<u>'''Optional Step 6'''</u>  : Receive only your alerts and not the whole group's ones.

:Ticking also the group box, the sends from other users of the same reports' group will be ignored.

:[[File:Alerte Notification.png |500 px]]

:[[Category: FAQ e-file]]


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