Welcome to e-file and Fundsquare FAQ

These pages have been created to allow you to quickly and easily find answers to frequently asked questions regarding the use of our services and portals.

As an introduction, you can read our article describing our services and the steps needed to install the tools.

To facilitate and optimize your search, we offer different inter-related access points :

Regulatory Reporting	List of all Regulartory Reporting types that can be transmitted to regulatory authorities through e-file.
Acces by error message	Provides quick access to the appropriate resolution method by selecting a specific error message.
Encryption Module	Describes the operating mode of the encryption module, provides the main prerequisites as well as the most common technical problems.	Fundsquare Station	Describes the Fundsquare station main services and the different prerequisites to its installation.
PDF	Describes the differents Prerequisites for the use of our PDFs on the websites www.e-file.lu, www.fundsquare.net, www.bourse.lu.
Sending Service	Explains the working principle of the Sending Service and details the most frequent errors.
E-file V2	Introduction of the various modules offered by our project E​​-file V2.
FATCA Reporting	Useful information for the FATCA reporting within our solution e-file V2.
CRS Reporting	Useful information for the CRS reporting within our solution e-file V2.
FLC Monitoring	User Manual of our Fund Life Cycle Monitoring Tool
FLC Oversight	User Manual of our Fund Life Cycle Oversight Tool
Acces our video tutorials	Description of the main operations to be performed by users and administrators.
Last communications	Retrieve our last communications
How to contact us	How to contact us