E-file Administration

Home page

Français

Forgot your e-file user password?

If you forgot your e-file user password, please contact your e-file administrator who will reset your password.

Forgot your e-file administrator password?

If you forgot your e-file administrator password please contact the Helpdesk

Helpdesk

Phone +352 28 370 211

helpdesk@fundsquare.net

e-file administrator functions (e-file v1)

The administrator's user account has specific rights in e-file.lu allowing him to manage user accounts:

• Password management

• Locking/ unlocking user accounts

• Creating new user accounts and / or adding new profiles to an existing one

• Management and renewal of your company's Luxtrust certificates

• User administration e-file v1

Videos for e-file administrators (e-file v1)

Creation of an e-file user (e-file v1)

Watch the video

Adding a group to a user (e-file v1)

Watch the video

New e-file profiles (e-file v2)

General information

NEW: In regards of the incoming e-file v1 migration to the e-file v2 in spring 2017 the profiles have already changed. Please find below the new profiles in comparison to the old ones.

Description of each profile

Administrator / Administrateur

The Administrator profile allows the e-file administrator to order and activate LuxTrust certificate(s), manage user accounts, groups, user profiles, lock and un lock user account.

Guest / Visitor

• The Guest can consult the information or documents of his affected group(s).
  

• He can access the follow up tools and open the documents linked to the group(s).
  

• The Guest cannot submit reports or documents via e-file.

Manager / Responsable

• The Manager can consult the information or documents of his affected group(s).
  

• He can access the follow up tools and open the documents linked to the group(s).
  

• The Manager can submit reports linked to his group(s) via e-file.

Operator / Opérateur

• The Operator can consult the information or documents of his affected group(s).

• He can access the follow up tools and open the documents linked to the group(s).

• The Operator submit reports linked to his group(s) to validation by a Validator.

Validator / Valideur

• The Validator can consult the information or documents of his affected group(s).

• He can access the follow up tools and open the documents linked to the group(s).

• He validates or rejects reports awaiting for validation linked to his group(s).

Who has been impacted

• The existing users with an old profile have been automatically affected to the corresponding new profile, as per above table.

In order to preserve transmission functionnality, the profile of some users has been moved from Adminsitrator to Manager profile.