CAA Manual

e-file v2 environment

• Select your environment:

Production environment : https://www.e-file.lu/e-file/
Homologation environment (Test) : https://homologation.e-file.lu/e-file/

Login

• Enter your e-file login credentials (user name and password) and click the Access button.
  

If you don't have an e-file user account or if you do not remember your password, you might contact your e-file administrator of your company.

Reports initiated by CAA source files

The following reports are initiated by CAA source files

CPR - Compte rendu
RAC - Rapport actuariel
RDI - Rapport distinct du réviseur
RGO - Rapport de gouvernance
RLB - Rapport LBCFT
RRE - Rapports sur le traitement des réclamations
ESP - Enquête spécifique
ETR - Etat trimestriel
RSO - Rapport distinct Solvabilité 2 du réviseur
FIR - Fiche de renseignement

Retrieve source files

Step 1: Click on the Document management icon

Result: the Transmission follow-up screen of the Document management opens
IMPORTANT: if the Document management icon is not available on your screen, you might contact your e-file administrator of your company, who will add the "CAA - group" to your e-file account.

Step 2: Select the Transmission period (From...To) and click on the Search button

Result: all files are displayed

Step 3: Click on the Plus icon 

Result: a pop-up windows opens displaying the Detail of sending:

Step 4: Click on the View icon 

Result: the EfileCrypto.jnlp file is generated. This file has to be downloaded and must be opened to start the encryption module

Step 5: Click on the Ouvir (Open) button of the EfileCrypto.jnlp file

Result: the Encryption module opens

Step 6: Enter your keystore password and click on the download button

Result: the source file will be downloaded
IMPORTANT: if the encryption module takes too much time to be opened or if the file EfileCrpyto has not been executed, the following message will pop up and you will have to click one more time on the View button.

If it is the first time you are using the encryption module, you may be asked for the keystore location in the Configuration tab.
IMPORTANT: The keystore file (file with the extension .ks) contains your Luxtrust certificate and is protected with a password. If you don't have the keystore or its password, please contact your e-file administrator.

Submit replies

Step 7: Tick the box in the row of your source file report and click on the Reply button.

Result: The EfileCrypto.jnlp file is generated. This file has to be downloaded and must be opened to start the encryption module

Step 8: Click on the Open button of the EfileCrypto.jnlp file

Result: the Encryption module opens

Step 9: Upload your completed report via the Upload button or drag and drop your file into the middle of the pop-up window. Enter your keystore password. Click on the Send button

Result: the ecryption module checks if the filename is correct or not, as the filename of your reply must contain CAA instead of SRC (original file). If it is correct, a green status light will appear. Then you have to click on the Send button and your file will be submitted to the CAA.
For more information about the CAA file naming convention, please click on the link CAA - File naming convention

Retrieve feedbacks

Step 10: Open the Transmission follow-up screen in Document Management and click on the Plus icon  in order to view the feedback you received

Result: a pop-up windows opens displaying the Detail of sending:

Step 11:

Click on the View icon in order to view or download your feedback (Cf. steps 4-6)