Welcome to e-file and Fundsquare FAQ

Home page

e-file is a communication platform for the transmission of data, documents and regulatory and statistical reports between financial institutions and the Luxembourg authorities.
e-file.lu is a joint initiative of the Luxembourg Stock Exchange and its subsidiary Fundsquare.
These pages have been created to allow you to quickly get an overview of e-file services as well as answers on frequently asked questions.
To facilitate and optimize your search, we offer different inter-related access points:

Teamviewer	(-) Get remote assistance - Windows compatible executable (-) Get remote assistance - MAC compatible executable
Our services	- NEW: Transmission Module - Report Generation - Transmission follow up - Document Management - UCITS crossborder notifications - Registration and distribution matrix - Static data management - Fund Life Cycle
Error messages	- Resolution of specific error messages
e-file administration	- Forgot your password? - How to reset passwords, create, lock, unlock user accounts - e-file password policy - NEW: e-file user profiles
Sending Service	- Operating principle - Sending Service Installer - Manual installation - Listener list - Functional testing and test environment - Sending progress and follow-up - Automating process for KIID packages - Common problems
Last communications	- Retrieve our last communications
How to contact us	- How to contact us
Access our video tutorials	- Description of the main operations to be performed by users and administrators
PDF	- Description of the differents prerequisites for the use of our PDFs on www.e-file.lu

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