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| <small>''Page's last update : {{REVISIONDAY2}} {{CURRENTMONTHABBREV}} {{REVISIONYEAR}}''</small>
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| __TOC__
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| <div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ|Home page ]][[File:Home.png|Return homepage|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div> | | File:FAQ home.png|500px|border|alt=clickable image : form description| titre |
| | | circle 250 150 50 [[#here| user button ]] |
| = FAQ =
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| <span class="mw-customtoggle-q0" style="font-weight:bold;line-height:2.5;">Your module is greyed out?</span>
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| <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q0">
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| ::To get access to this module, please ask your e-file local administrator to [[E-file Administration#How_do_I_assign_groups_and_profiles_to_users|make you member]] of the '''''Gestion documentaire''''' group.
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| ::[[File:DocLib GreyedOut.png|alt=Document library is greyed out.|To have access : '''''Gestion documentaire''''' group ]]
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| </div>
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| <span class="mw-customtoggle-q1" style="font-weight:bold;line-height:2.5;">What does 'unrecognized instrument' mean?</span>
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| <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q1">
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| ::The shareclass does not exist in our database yet- please provide us with the share class details via your usual data ingestion method or complete and submit our FDF to provide these details.
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| ::Once complete, the document will be mapped to the releavant shareclass/subfund/structure
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| </div>
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| <span class="mw-customtoggle-q2" style="font-weight:bold;line-height:2.5;">I uploaded a document for a shareclass that did not exist at the time of the upload. Do I need to upload the documents again after the shareclass creation?</span>
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| <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q2">
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| ::No need to re-upload. Once the share class/sub fund has been created and added to efile, the document will automatically be mapped to the releavant shareclass/sub fund
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| </div>
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| <span class="mw-customtoggle-q3" style="font-weight:bold;line-height:2.5;">Why am I unable to find my fund in an efile module?
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| I cant see my financial product/sub fund/ share class in XYZ module. Why? </span>
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| <div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q3">
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| ::The fund is missing the required access rights and/or filing workflows. Access rights can be granted by sending a setup request to rs.clientsupportoperations@fundsquare.net.
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| </div>
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| =Description=
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| ==Main page==
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| [[File:MainPage After V2.png|800 px]]
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| ===Filters===
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| [[File:Filters After V2.png|800 px]]
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| ===Accessing the library===
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| [[File:Accessing the library After V2.png|800 px]]
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| [[File:Main Page Before after V2.png|800 px]]
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| ==Entity Library==
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| [[File:Entity Library After V2.png|800 px]]
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| ==Fund Library==
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| [[File:Fund Library After V2.png|800 px]]
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| [[File:Fund Library Before-After V2.png|800 px]]
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| ==Library Filters==
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| [[File:Library filter After V2.png|800 px]]
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| [[File:Library Filters Before After V3.png|800 px]]
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| ==Document details and history==
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| [[File:Document details and history After.png|800 px]]
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| [[File:Document details and history Before-After-V2.png|800 px]]
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| ==Import==
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| [[File:Import After-V2.png|800 px]]
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| <span style="background:red"> '''NEW:''': Set Bulk Parameters
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| [[File:Import Set bulk parameters New.PNG|800 px]]
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| [[File:Import Before-After-V2.png|800 px]]
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| ==Action Selection==
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| [[File:Action Selection Before-After.png|800 px]]
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| ==Change Document Indexation==
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| [[File:Change Document Indexation Before-After.png|800 px]]
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| ==Suggestions==
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| [[File:Suggestion After-V2.png|800 px]]
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| [[File:Suggestion Before-After-V2.png|800 px]]
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| ==Transmission==
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| [[File:Transmission After.png|800 px]]
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| [[File:Transmission Before-After.png|800 px]]
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| ==Consolidated view display==
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| [[File:Consolidated view display After.png|800 px]]
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| [[File:Consolidated view display Before-After.png|800 px]] | |
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| ==Consolidated view transmission==
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| [[File:Consolidated view transmission After.png|800 px]]
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| [[File:Consolidated view transmission Before-After.png|800 px]]
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| Conditions to make a KID available in the consolidated view:
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| CSSF Filing (LU Funds)
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| * Check the registration status: Filing packages will only be triggered with an A, E or R (resp. Ri) status;
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| * Check that the KID has been correctly uploaded into the document library and that is has not yet been filed;
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| * Check that the shareclass is either inactive or active in the Fundsquare database (closed or shareclasses without a constitution date will not trigger a filing);
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| * Check that the shareclass is mapped to a CSSF code;
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| * Check that the shareclass is not closed in the CSSF database;
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| * Check that the KID language is matching the language in the filing country language setting;
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| Lu Funds Host filings and
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| Non LU funds filings:
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| * Check the registration status: Filing packages will only be triggered with an A, E or R (resp. Ri) status;
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| * Check that the KID has been correctly uploaded into the document library and that is has not yet been filed;
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| * Check that the shareclass is either inactive or active in the Fundsquare database (closed or shareclasses without a constitution date will not trigger a filing);
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| * For LU funds: Check that the shareclass is mapped to a CSSF code;
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| * For LU funds: Check that the shareclass is not closed in the CSSF database;
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| * Check that the KID language is matching the language in the filing country language setting;
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| All these checks can be carried out in dashboard 3.24 Detailed view on KIDs (and 3_23 Detailled view on KIDs at the CSSF)
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| [[File:Dashboard KIID.PNG|1500 px]]
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| These dashboards are available in the report section of the Document library:
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| [[File:Dashboard-Document library.png|1500 px]]
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| '''Should all of the conditions be met and you still have not received the document, please contact RS.ClientSupportOperations@fundsquare.net (including in the email the checks that have been carried out)'''.
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| ==SSRS Exports==
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| '''New'''
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| [[File:SSRS Exports New.PNG|800 px]]
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| [[File:SSRS Exports Before-After.png|800 px]]
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| ==Automatic KID filing==
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| If a KID filing automation is switched on for a fund (please check the Automations dashboard in the Transmission follow up module)
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| [[File:Automatic KIID filing.png|600 px]]
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| The conditions to be met to include a KID are identical to the conditions under [[Document_Library#Consolidated_view_transmission|Consolidated view Transmission]]:
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| For LU funds: Check that the shareclass is active in the CSSF database (inactive or closed status will not trigger the filing ); should you wish to bypass this condition via an automation, please contact us.
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| '''Should all of the conditions be met and you still have not received the document, please contact RS.ClientSupportOperations@fundsquare.net (including in the email the checks that have been carried out).'''
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| ==Drag&Drop box==
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| The drag&drop box allows you to index and/or transmit your documents (Prospectus and Periodic Reports) on the document library homepage.<br/>
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| <br/>
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| 1 – '''Drag&Drop or Browse your documents''' on transmission box (Prospectus or Periodic Reports) respecting [[NamingConvention | Fundsquare naming convention]]. <br/>
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| Example Annual report on fund level: ANNREP-2023-01-01-EN-00-2023-01-01-1-LU0123456789-xxxxxxxxxxn.pdf<br/>
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| <br/>
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| [[File:DocLib_TransBox.png | 300 px | border ]]
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| <br/>
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| 2 – '''Select type of sending''': Prospectus sending for Prospectus or Periodic reports sending for Annual and Semi-Annual reports.<br/>
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| <br/>
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| [[File:DocLib_Import.png | 300 px | border ]]
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| <br/>
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| 3 – '''Index or/and Transmit''': <br/>
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| • Select “Index Files” for import the document(s) on document library<br/>
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| • Select “Index and transmit” for import the document(s) on document library and transmit them.<br/>
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| <br/>
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| [[File:DocLib_IndexTrans.png | 1200 px | border ]]
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