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| <div style="text-align: right; direction: ltr; margin-left: 1em;">[[Welcome_to_e-file_and_Fundsquare_FAQ|Home page ]][[File:Home.png|Return homepage|link=Welcome_to_e-file_and_Fundsquare_FAQ]]</div> | | __NOTOC__ |
| | <small>''Page's last update : {{REVISIONDAY2}} {{CURRENTMONTHABBREV}} {{REVISIONYEAR}}''</small> |
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| e-file is a communication platform for the transmission of data, documents and regulatory and statistical reports between financial institutions and the Luxembourg authorities.<br>
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| e-file.lu is a joint initiative of the Luxembourg Stock Exchange and its subsidiary Fundsquare.<br>
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| These pages have been created to allow you to quickly get an overview of e-file services as well as answers on frequently asked questions.<br>
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| To facilitate and optimize your search, we offer <b>different inter-related access points:</b>
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| | placeholder=Look for a keyword ? |
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| {| border="1" cellspacing="2" cellpadding="10"
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| |[[Transmission_Module#Teamviewer|'''Teamviewer''']]
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| [[File:Teamviewer.png|40 px|link= Transmission_Module#Teamviewer]]
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| | <div style="text-align: left"> [http://www.e-file.lu/download/TeamViewerQS.exe (-) Get remote assistance - '''Windows''' compatible executable]
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| [http://www.e-file.lu/download/TeamViewerQS.zip (-) Get remote assistance - '''MAC''' compatible executable]
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| | <imagemap> |
| |[[ProductCoverage|'''Product Coverage''']]
| | File:FAQ_home.png|center|800px|alt=clickable image : form description| FAQ home page |
| [[File:RepIcon.png|40 px|link= ProductCoverage]]
| | rect 170 68 390 229 [[E-file_User |You are a user ]] |
| |[[ProductCoverage|<div style="text-align: left">
| | rect 658 229 445 70 [[E-file_Administration|You are an administrator]] |
| - All reporting types that can be used with e-file]]
| | rect 726 76 937 223 [[Sending_Service_home | You manage a sending service]] |
| </div>
| | rect 174 331 384 489 [[ProductCoverage | List of the "e-file managed by" reports]] |
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| | rect 448 328 666 488 [[E-file_Modules | Search by the module you are using ]] |
| |[[Our services|'''Our services''']]
| | rect 718 326 989 482 [[Error_messages_list | The known errors and their solution]] |
| [[File:Efl2.png|70 px|link=Our services]]
| | rect 947 625 679 561 [[How_to_contact_us | We can help you]] |
| |[[our services|<div style="text-align: left">
| | desc none |
| - Transmission Module
| | </imagemap> |
| - Report Generation
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| - Transmission follow up<br>
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| - Document Management
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| - UCITS crossborder notifications<br>
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| - Registration and distribution matrix
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| - Static data management<br>
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| - Fund Life Cycle]]
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| [[FATCA Manual|<div style="text-align: left"> <span style="background:yellow"> '''NEW:'''</span> - '''FATCA Manual update 16/01/2020''']]</div>
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| [[CRS Manual|<div style="text-align: left"> <span style="background:yellow"> '''NEW:'''</span> - '''CRS Manual update 16/01/2020''']]</div>
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| [[E-file_Static_Data_Management|<div style="text-align: left"> <span style="background:yellow"> '''NEW:'''</span> - '''E-file Static Data Management update 30/03/2020''']]</div>
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| </div>
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| |'''[[Error_messages_list|Error messages]]'''
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| [[File:4error.jpg|40 px|link=Error_messages_list]]
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| |[[Error messages list|<div style="text-align: left">
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| - Resolution of specific error messages]]</div>
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| |'''[[E-file Administration|e-file V2 <br /> Administration module]]'''
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| [[File:2Iad.png|40 px|link=E-file Administration]]
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| [[E-file_Administration#Create_a_new_e-file_user|<div style="text-align: left">- Create a new e-file user]]</div> | |
| [[E-file_Administration#Assign_groups_and_profiles_to_users|<div style="text-align: left">- Assign groups and profiles to users]]</div> | |
| [[E-file_Administration#LUXTRUST_certificate_purchase_order|<div style="text-align: left">- LUXTRUST certificate purchase order]]</div> | |
| [[E-file_Administration#Activation_of_your_LUXTRUST_certificate|<div style="text-align: left">- Activation of your LUXTRUST certificate]]</div> | |
| [[E-file_Administration#Deploying_the_keystore|<div style="text-align: left">- Deploying the keystore]]</div>
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| [[E-file_Administration#Registration_of_your_LUXTRUST_certificate_with_the_CSSF|<div style="text-align: left">- Registration of your LUXTRUST certificate with the CSSF]]</div>
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| [[E-file_Administration#Forgot_your_e-file_administrator_password.3F|<div style="text-align: left">- Forgot your e-file administrator password?]]</div>
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| [[E-file_Administration#e-file_password_policy|<div style="text-align: left">- Password policy]]</div>
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| [[E-file_Administration#Alert_notifications|<div style="text-align: left">- Alert notifications]]</div> | |
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| |'''[[Sending Service|Sending Service]]'''
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| [[File:Folder.png|40 px|link=Sending Service]]
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| [[Sending Service#Operating_principle|<div style="text-align: left">- Operating principle]]</div>
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| [[Sending_Service#Installation_or_update_with_Sending_Service_Installer|<div style="text-align: left">- Installation or update with Sending Service Installer]]</div>
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| [[Sending Service#Manual installation with Command Prompt|<div style="text-align: left">- Manual installation with Command Prompt]]</div>
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| [[Sending Service#Configuration of the properties file|<div style="text-align: left">- Configuration of the properties file]]</div>
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| [[Sending Service#Listener list|<div style="text-align: left">- LISTENER LIST]]</div> | |
| [[Sending Service#Functional testing and test environment|<div style="text-align: left">- Functional testing and test environment]]</div>
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| [[Sending Service#Sending progress and follow up|<div style="text-align: left">- Sending progress and follow-up]]</div> | |
| [[Sending Service#Automating process for KIID packages | <div style="text-align: left">- Automating process for KIID packages]]</div>
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| [[Sending Service#Common Problems|<div style="text-align: left">- Common problems]]</div>
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| |'''[[Communications_EN|Last communications]]'''
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| [[File:LastInfo.png|50 px|link=Communications_EN]]
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| |[[Communications EN|<div style="text-align: left">
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| - Retrieve our last communications]]
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| </div> | |
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| |'''[[How to contact us|How to contact us]]'''
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| [[File:Contact us.jpg|80 px|link=How to contact us]]
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| |[[How to contact us|<div style="text-align: left">
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| - How to contact us]]
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| </div>
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| </div>
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| |}
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| ----
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| [[Category: FAQ e-file]]
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