Test1 - Revision history

Cso at 09:57, 3 March 2026

2026-03-03T09:57:11Z

Cso at 09:51, 3 March 2026

2026-03-03T09:51:22Z

Cso: Replaced content with " File:FAQ home.png|500px|border|alt=clickable image : form description| titre circle 250 150 50 user button desc none "

2025-03-06T14:44:24Z

Replaced content with " <span id="here"></span> <imagemap> File:FAQ home.png|500px|border|alt=clickable image : form description| titre circle 250 150 50 user button desc none </imagemap>"

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Cso at 16:18, 3 December 2024

2024-12-03T16:18:31Z

← Older revision		Revision as of 16:18, 3 December 2024
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	<span class="mw-customtoggle-q3" style="font-weight:bold;line-height:2.5;"> The ISIN for a shareclass in my 'Notification Process' module is missing. What do I do?</br>		<span class="mw-customtoggle-q3" style="font-weight:bold;line-height:2.5;"> The ISIN for a shareclass in my 'Notification Process' module is missing. What do I do?</br>
	Why is their no ISIN details in the 'Marketing of Shares' section in the notification process?</span>		-or- Why is their no ISIN details in the 'Marketing of Shares' section in the notification process?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q3">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q3">
	::The problem is either:		::The problem is either:
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	<span class="mw-customtoggle-q5" style="font-weight:bold;line-height:2.5;">What countries can I see on the marketing of shares section?</br>		<span class="mw-customtoggle-q5" style="font-weight:bold;line-height:2.5;">What countries can I see on the marketing of shares section?</br>
	Why are not all registerd shareclasses visible in the marketing of shares section?</span>		-or- Why are not all registerd shareclasses visible in the marketing of shares section?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q5">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q5">
	::The marketing of shares section only shows those registered shareclasses, that have had their passporting done through the efile UCITs crossborder notification. The complete registration matrix is visible in the efile registration and distribution matrix.		::The marketing of shares section only shows those registered shareclasses, that have had their passporting done through the efile UCITs crossborder notification. The complete registration matrix is visible in the efile registration and distribution matrix.

Cso at 16:15, 3 December 2024

2024-12-03T16:15:09Z

← Older revision		Revision as of 16:15, 3 December 2024
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	<span class="mw-customtoggle-q0" style="font-weight:bold;line-height:2.5;">Your module is greyed out?</span>		<span class="mw-customtoggle-q0" style="font-weight:bold;line-height:2.5;">Your module is greyed out?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q0">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q0">
	::To get access to this module, please ask your e-file local administrator to make you member of the Doc OPC et FIS (circ. CSSF) and Doc OPC non luxembourgeois groups.		::To get access to this module, please ask your e-file local administrator to [[E-file Administration#How_do_I_assign_groups_and_profiles_to_users\|make you member]] of the Doc OPC et FIS (circ. CSSF) and Doc OPC non luxembourgeois groups.
	::[[File:CrossBorder GreyedOut.png\|alt=UCITS Cross-Border Notifications is greyed out.~~\|thumb~~\|To have access : '''''DOC OPC et FIS''''' group ]]		::[[File:CrossBorder GreyedOut.png\|alt=UCITS Cross-Border Notifications is greyed out.\|To have access : '''''DOC OPC et FIS''''' group ]]
	</div>		</div>

Cso at 16:12, 3 December 2024

2024-12-03T16:12:19Z

← Older revision		Revision as of 16:12, 3 December 2024
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	<span class="mw-customtoggle-q0" style="font-weight:bold;line-height:2.5;">Your module is greyed out?</span>		<span class="mw-customtoggle-q0" style="font-weight:bold;line-height:2.5;">Your module is greyed out?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q0">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q0">
	::To get access to this module, please ask your e-file local administrator to ~~[[E-file Administration#How_do_I_assign_groups_and_profiles_to_users\|~~make you member]] of the ~~'''''Distribution matrix '''''~~ and ~~'''''Registration matrix '''''~~ groups.		::To get access to this module, please ask your e-file local administrator to make you member of the Doc OPC et FIS (circ. CSSF) and Doc OPC non luxembourgeois groups.
	::[[File:~~Matrix~~ GreyedOut.png\|alt=~~Registration and distribution matrix~~ is greyed out.\|To have access : '''''~~Distribution matrix ''''' and '''~~''~~Registration matrix~~ '''~~'' groups~~ ]]		::[[File:CrossBorder GreyedOut.png\|alt=UCITS Cross-Border Notifications is greyed out.\|thumb\|To have access : '''''DOC OPC et FIS''''' group ]]
	</div>		</div>

Cso at 16:10, 3 December 2024

2024-12-03T16:10:23Z

← Older revision		Revision as of 16:10, 3 December 2024
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	</div>		</div>

	<span class="mw-customtoggle-q1" style="font-weight:bold;line-height:2.5;">~~How can I batch upload~~ registration ~~or distribution statuses?~~		<span class="mw-customtoggle-q1" style="font-weight:bold;line-height:2.5;">When will the 'Host authority compliance' confirmation appear for my registration in the UCITS Cross-border notifications module?</span>
	~~Can I bulk upload multiple registration/distribution statuses~~ in ~~one go~~?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q1">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q1">
	::~~Registration statuses can be uploaded by providing a .csv file with~~ the ~~following columns to rs.clientsupportoperations@fundsquare.net: ISIN;Country;Status;effective date~~ (~~not mandatory~~).		::The 'Host authority compliance' confirmation will appear either when the Host Authority has provided feedback on the registration or automatically after 10 business days (which ever is sooner).
	~~::Example:~~

	~~::LU1234567890;BE;R~~
	~~::LU2124567890;DE;RX;24/01/24~~
	~~::LU1231231234;FR;DX~~

	</div>		</div>

	<span class="mw-customtoggle-q2" style="font-weight:bold;line-height:2.5;">Why has the ~~Distribution Status not~~ been ~~updated to Registered ('R') despite the R to D automation~~?</span>		<span class="mw-customtoggle-q2" style="font-weight:bold;line-height:2.5;">Why has my registration request in the UCITS Cross-border notifications module been rejected?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q2">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q2">
	::~~If the current distribution status is DX, it will not~~ be ~~updated~~ by ~~an automation and has~~ to ~~be updated manually~~. ~~Please also note that~~ the ~~automation only works for countries with a filing setup~~.		::The reason for a registration request being rejected can be identified by using the 'Download Associated Feedback' button next to the rejected notification. This will generate a pdf with the details of the rejection.
	</div>		</div>

	<span class="mw-customtoggle-q3" style="font-weight:bold;line-height:2.5;"> I ~~can not find a closed share-class~~ in the ~~registration matrix~~</span>		<span class="mw-customtoggle-q3" style="font-weight:bold;line-height:2.5;"> The ISIN for a shareclass in my 'Notification Process' module is missing. What do I do?</br>
			Why is their no ISIN details in the 'Marketing of Shares' section in the notification process?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q3">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q3">
	::Please ~~make sure filter status "closed" is selected~~		::The problem is either:
			1. The shareclass does not exist in our database yet- please provide us with the share class details via your usual data ingestion method or complete and submit our FDF to provide these details.

			2. The shareclass is not mapped to the correct CSSF code. Please check the share class details included in your static data detail the CSSF code.
	</div>		</div>

	<span class="mw-customtoggle-q4" style="font-weight:bold;line-height:2.5;"> ~~Why does~~ the ~~registration or~~ the ~~distribution matrix appear to be empty~~?</span>		<span class="mw-customtoggle-q4" style="font-weight:bold;line-height:2.5;"> How can I add a new country to the table in the 'Marketing of Shares' secession?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q4">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q4">
	::This ~~is due~~ to ~~missing access rights. The latter have~~ to ~~be requested by email~~ to ~~rs.clientsupportoperations@fundsquare~~.~~net~~		::To add or remove countries from the 'Marketing of Shares' table, click on the 'Manage Country' button available on the top of the page. This will allow you to select the countries you want to appear in the table and those you wish to hide.
	</div>		</div>

	<span class="mw-customtoggle-q5" style="font-weight:bold;line-height:2.5;">~~How~~ can I ~~add a new country to~~ the ~~registration matrix~~?</span>		<span class="mw-customtoggle-q5" style="font-weight:bold;line-height:2.5;">What countries can I see on the marketing of shares section?</br>
			Why are not all registerd shareclasses visible in the marketing of shares section?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q5">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q5">
	::~~New countries can be added by clicking on~~ the ~~Manage Country button available on the top of~~ the ~~page~~		::The marketing of shares section only shows those registered shareclasses, that have had their passporting done through the efile UCITs crossborder notification. The complete registration matrix is visible in the efile registration and distribution matrix.
	</div>		</div>

	<span class="mw-customtoggle-q6" style="font-weight:bold;line-height:2.5;">~~How can I see~~ the ~~audit trail~~ of ~~a registration or distribution status~~?</span>		<span class="mw-customtoggle-q6" style="font-weight:bold;line-height:2.5;">Why is the ISIN code wrong or missing in the marketing of shares section?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q6">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q6">
	::~~Please click on~~ the ~~"clock" symbol~~		::The static data in the notification tool is sourced from the CSSF database. Only ISIN codes are sourced from the FSQ database. Static data changes have to be requested the CSSF.
	</div>		</div>

	<span class="mw-customtoggle-q7" style="font-weight:bold;line-height:2.5;">~~How can I extract a registration matrix~~?</span>		<span class="mw-customtoggle-q7" style="font-weight:bold;line-height:2.5;">Why is the shareclass/subfund/fund name different to the one provided to FSQ (in the FDF static data information)?</span>
	<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q7">		<div class="mw-collapsible mw-collapsed" id="mw-customcollapsible-q7">
	::~~Registration and distribution extracts~~ are ~~available~~ in the ~~"reports" section of the registration and distribution matrix module~~		::The static data in the notification tool is sourced from the CSSF database. Only ISIN codes are sourced from the FSQ database. Pleae provide the correct ISIN to CSSF code mapping in the FDF file.
	</div>		</div>





	<span class="mw-customtoggle-q8" style="font-weight:bold;line-height:2.5;">Can we see the number of shares with status by country ? </span>		<span class="mw-customtoggle-q8" style="font-weight:bold;line-height:2.5;">Can we see the number of shares with status by country ? </span>

Cso at 11:55, 30 September 2024

2024-09-30T11:55:49Z

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Cso: /* FAQ */

2024-09-30T11:39:03Z

FAQ

← Older revision		Revision as of 11:39, 30 September 2024
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	</div>		</div>

	--~~--------------------------------~~		<div style="text-align: center; width:100%;border-style: double none none none;"> </div>

	=Description=		=Description=
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	[[File:MainPage After V2.png\|800 px]]		[[File:MainPage After V2.png\|800 px]]



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	[[File:Filters After V2.png\|800 px]]		[[File:Filters After V2.png\|800 px]]



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	Conditions to make a KID available in the consolidated view:		Conditions to make a KID available in the consolidated view:

	CSSF Filing (LU Funds)		CSSF Filing (LU Funds)

	* Check the registration status: Filing packages will only be triggered with an A, E or R (resp. Ri) status;		*Check the registration status: Filing packages will only be triggered with an A, E or R (resp. Ri) status;
	* Check that the KID has been correctly uploaded into the document library and that is has not yet been filed;		*Check that the KID has been correctly uploaded into the document library and that is has not yet been filed;
	* Check that the shareclass is either inactive or active in the Fundsquare database (closed or shareclasses without a constitution date will not trigger a filing);		*Check that the shareclass is either inactive or active in the Fundsquare database (closed or shareclasses without a constitution date will not trigger a filing);
	* Check that the shareclass is mapped to a CSSF code;		*Check that the shareclass is mapped to a CSSF code;
	* Check that the shareclass is not closed in the CSSF database;		*Check that the shareclass is not closed in the CSSF database;
	* Check that the KID language is matching the language in the filing country language setting;		*Check that the KID language is matching the language in the filing country language setting;

	Lu Funds Host filings and		Lu Funds Host filings and
	Non LU funds filings:		Non LU funds filings:

	* Check the registration status: Filing packages will only be triggered with an A, E or R (resp. Ri) status;		*Check the registration status: Filing packages will only be triggered with an A, E or R (resp. Ri) status;
	* Check that the KID has been correctly uploaded into the document library and that is has not yet been filed;		*Check that the KID has been correctly uploaded into the document library and that is has not yet been filed;
	* Check that the shareclass is either inactive or active in the Fundsquare database (closed or shareclasses without a constitution date will not trigger a filing);		*Check that the shareclass is either inactive or active in the Fundsquare database (closed or shareclasses without a constitution date will not trigger a filing);
	* For LU funds: Check that the shareclass is mapped to a CSSF code;		*For LU funds: Check that the shareclass is mapped to a CSSF code;
	* For LU funds: Check that the shareclass is not closed in the CSSF database;		*For LU funds: Check that the shareclass is not closed in the CSSF database;
	* Check that the KID language is matching the language in the filing country language setting;		*Check that the KID language is matching the language in the filing country language setting;

	All these checks can be carried out in dashboard 3.24 Detailed view on KIDs (and 3_23 Detailled view on KIDs at the CSSF)		All these checks can be carried out in dashboard 3.24 Detailed view on KIDs (and 3_23 Detailled view on KIDs at the CSSF)
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	==Drag&Drop box==		==Drag&Drop box==

	The drag&drop box allows you to index and/or transmit your documents (Prospectus and Periodic Reports) on the document library homepage.<br/>		The drag&drop box allows you to index and/or transmit your documents (Prospectus and Periodic Reports) on the document library homepage.<br />
	<br/>		<br />
	1 – '''Drag&Drop or Browse your documents''' on transmission box (Prospectus or Periodic Reports) respecting [[NamingConvention \| Fundsquare naming convention]]. <br/>		1 – '''Drag&Drop or Browse your documents''' on transmission box (Prospectus or Periodic Reports) respecting [[NamingConvention \| Fundsquare naming convention]]. <br />
	Example Annual report on fund level: ANNREP-2023-01-01-EN-00-2023-01-01-1-LU0123456789-xxxxxxxxxxn.pdf<br/>		Example Annual report on fund level: ANNREP-2023-01-01-EN-00-2023-01-01-1-LU0123456789-xxxxxxxxxxn.pdf<br />
	<br/>		<br />
	[[File:DocLib_TransBox.png \| 300 px \| border ]]		[[File:DocLib_TransBox.png \| 300 px \| border ]]

	<br/>		<br />
	2 – '''Select type of sending''': Prospectus sending for Prospectus or Periodic reports sending for Annual and Semi-Annual reports.<br/>		2 – '''Select type of sending''': Prospectus sending for Prospectus or Periodic reports sending for Annual and Semi-Annual reports.<br />
	<br/>		<br />
	[[File:DocLib_Import.png \| 300 px \| border ]]		[[File:DocLib_Import.png \| 300 px \| border ]]

	<br/>		<br />
	3 – '''Index or/and Transmit''': <br/>		3 – '''Index or/and Transmit''': <br />
	• Select “Index Files” for import the document(s) on document library<br/>		• Select “Index Files” for import the document(s) on document library<br />
	• Select “Index and transmit” for import the document(s) on document library and transmit them.<br/>		• Select “Index and transmit” for import the document(s) on document library and transmit them.<br />
	<br/>		<br />
	[[File:DocLib_IndexTrans.png \| 1200 px \| border ]]		[[File:DocLib_IndexTrans.png \| 1200 px \| border ]]

	<br/>		<br />

Cso: /* FAQ */

2024-09-30T11:22:52Z

FAQ

← Older revision		Revision as of 11:22, 30 September 2024
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	::The fund is missing the required access rights and/or filing workflows. Access rights can be granted by sending a setup request to rs.clientsupportoperations@fundsquare.net.		::The fund is missing the required access rights and/or filing workflows. Access rights can be granted by sending a setup request to rs.clientsupportoperations@fundsquare.net.
	</div>		</div>

			----------------------------------

	=Description=		=Description=